Visitor Information

Below you’ll find a brief summary of visitor information for Norfolk Island travel. Norfolk Island has lots to offer visiting travelers. Whether you’re looking to explore our history, pristine environment, culture, lifestyle, shops, cafes & restaurants or any combination of these, you’ll find plenty to do. Or simply do nothing at all, sit back & relax in the laidback atmosphere, the choice is yours

If you’d like further information, have a specific question or would like to make a booking, please email us

Biosecurity (Quarantine)

The Biosecurity Act 2015 now applies to movements onto Norfolk Island and biosecurity import conditions apply to all goods arriving onto Norfolk Island. Consequently, you must declare certain food, plant material (including wooden articles) and animal products on your incoming passenger card. Ask a Biosecurity officer on arrival if unsure. For further information EMAIL.

Churches

Churches on the Island include the Church of England, Uniting, Community Church, Jehovah’s Witness, Bahai, Catholic and Seventh Day Adventist. The Visitors Information Centre located in the Bi-Centennial Complex has details of service times.

Climate

Norfolk Island enjoys a subtropical climate, with an average annual rainfall of 1328mm. We’ve got lovely summer days from 24°C that don’t exceed 28.4°C, with overnight ranges from 19-21°C. Our mid-winter temperatures range from 12°C at night to 19-21°C during the day.

Clothing

Comfortable and casual day and night. We do recommend you pack a sweater and light nylon jacket even during the summer months as at times the temperature can dip during the evenings. Other handy items include strong shoes for walking, a torch for night outings, hat and sunscreen.

Communications

Norfolk Island offers a mobile phone service which is available by purchasing a local sim card. Some of the larger phone carriers have global roaming available on Norfolk. We do however recommend you check charges prior to your arrival as often the local service works out to be cheaper. Internet Wi-Fi cards can be purchased for use at hot spot areas around the Island and there are 2 small internet cafes located within the Burnt Pine town centre. The ”Norfolk Islander” newspaper is published every Saturday. The council owned radio station “Radio Norfolk” broadcasts daily on FM89.9 and AM1566. Some Australian digital TV channels are also available.

Currency

Currency used on the island is the Australian dollar. The Commonwealth Bank has a branch at Burnt Pine along with the only ATM on the Island. There is an Australia Post shop on the Island which also provides Bank@Post facilities. Check the Australia Post website for details on the Bank@Post services. Travelers cheques and most credit cards are widely accepted. EFTPOS facilities are also available at most of the Island’s retailers

Driving

The speed limit around most of the Island is 50km/h, this reduces to 40km/h in the shopping centre and then 30km/h in part of the Kingston Historic area and around the school during school days. Please be aware of all livestock that roam the roads, they have right of way. Driving is on the left-hand side of the road and you’ll notice the locals wave passing vehicles. Called the “Norfolk wave”, we encourage all visitors to do the same.

Electricity

Mains voltage on Norfolk Island is 240 volts AC, 50 cycles with a three-pin plug, the same as mainland Australia. Diesel generators provide the Island’s electricity and as such a power surge protection device is recommended for electronic equipment, particularly computers.

Driving

The speed limit around most of the Island is 50km/h, this reduces to 40km/h in the shopping centre and then 30km/h in part of the Kingston Historic area and around the school during school days. Please be aware of all livestock that roam the roads, they have right of way. Driving is on the left-hand side of the road and you’ll notice the locals wave passing vehicles. Called the “Norfolk wave”, we encourage all visitors to do the same.

Entry/Passport Requirements

Passports and visas are not required when travelling to Norfolk Island from the Australian mainland. However, photographic identification, such as an Australian Driver’s License, Proof of Age card or current Norfolk Island Document of Identity, must be produced for each passenger (including children) for clearance through Australian Border Force. A valid passport meets this identification requirement and is the preferred means of documentation to expedite passenger processing and provide passenger identification in the case of a flight diversion to another country. (courtesy Department of Infrastructure, Regional Development and Cities website).

Passengers travelling from New Zealand require a valid passport.

Food - Paddock to Plate 

Fruit and vegetables are grown on the island, in season they are picked daily for you to enjoy! We’ve got over 25 eating out places creating delicious dishes with the freshest ingredients for you to experience. Add to the mix fresh fish, local beef, & small boutique products such as coffee, honey & cheese. Every November, the Island holds a Food Festival showcasing the local produce & talented chefs, contact us for more information or to make a booking.

Geographical Location

You’ll find us 1610kms ENE of Sydney, 1456kms ESE of Brisbane, 1063kms NNW of Auckland and 772kms SE of Noumea. Norfolk Island is a small volcanic outcrop measuring 8km long by 5km wide and comprising 3855ha. There are two smaller uninhabited islands, Nepean and Phillip, which lie to the south at a distance of 1km and 6km respectively.

Language

English is the main language spoken and you’ll also hear Norfolk spoken among the Islanders and other residents. Norfolk is a unique language derived from the speech of the Bounty Mutineers and their Tahitian wives and companions who settled Pitcairn in 1790.

Medical

Australian Medicare now applies to the Island. Visitors who do not have a Medicare card are highly advised to have private travel insurance. The Norfolk Island Health and Residential Aged Care Service provides a GP clinic, dental clinic and 24 hour emergency service. A pharmacy is located in the Norfolk Mall. Although Medicare is available, we strongly recommend private travel insurance to protect you from unforeseen circumstances.

Population

Norfolk has approximately 1,600 citizens with roughly equal numbers of Pitcairn descendants, Australians and New Zealanders

Time Difference

Norfolk Island moved to the UTC + 11:00 time zone in October 2015. This generally puts us one hour ahead of Australian Eastern Standard Time and one hour behind New Zealand Standard Time. Norfolk Island introduced daylight saving in 2019 commencing on the same day & time as Australia.

Travel Insurance

The most practical way to get around the Island is via rental car, there is no public transport. A taxi service is available and operates on casual hours or if you have a good fitness level, mountain bikes are available for hire. Car hire is from approx. $35 per day, with a daily recovery cost payable direct to the car company. Some accommodation properties include a hire car (insurance and petrol are an additional expense).